Business-to-Business Website
Business-to-Business Website
How to Order from the Site
To order from this site, you must be a qualified customer with a valid resale tax ID number.
Online:
1. E-mail order
There is an ordering prompt on each individual product page of the Website. To order, simply enter in the quantity desired, then click the “Add to Order” icon.
In the upper right-hand corner of the top navigation bar, there is a link that indicates the number of items in your order. By clicking on this link, you may review the various titles/quantities you have ordered. From this page, you can then click the “Place Order” button. At checkout, you will be asked to enter your customer information. Please review your order before submitting for accuracy.
If you need to make any corrections to your order, simply make the necessary changes. When you are satisfied that all the information you entered is correct, click on the “Submit Order” icon. This information will then be e-mailed directly to our company. You will receive an e-mail within 48 hours, confirming that we have received your order.
Or
2. Quick order
Click on the “Quick Order” link below, and enter in the ISBN number in the lines provided. Indicate quantity of books desired, then click the “Add to Order” button. You can then submit your order, following the steps listed above.
By fax:
Click the “Print List of Titles” link located below. You will be asked to enter your customer information, including your store information and account number. Once you have entered this information, you can print a complete list of available titles. Indicate your order quantities on the printout and fax the information to American Girl Publishing at 1-800-257-3865.
Or
Click the “Download Order Form” link located below. Fill out the form completely (using blue or black ink) and fax the information to American Girl Publishing at 1-800-257-3865. The order form can also be emailed to pub.orders@americangirl.com
Download Order Form (Right-click and choose “Save as…”)
By phone:
To place your order by phone or ask a question, contact a Customer Service representative at
1-800-233-0264.
By mail:
Click the “Print List of Titles” link located above. You will be asked to enter your customer information, including your store information and account number. Once you have entered this information, you can print a complete list of available titles. Indicate your order quantities on the printout and mail it to:
American Girl Publishing, Inc.
Book Order Department
P.O. Box 620991
Middleton, WI 53562-0991
Canadian Customers
For customer service in Canada, please contact Georgetown Publications, Inc.:
Georgetown Publications Inc.
34 Armstrong Ave.
Georgetown ON L7G 4R9
tel: 905-873-8498 toll free: 1-888-595-3008
fax: 905-873-6170 toll free: 1-888-595-3009
orders@gtwcanada.com
Educators and librarians: Our products are available from most education wholesalers. Contact your favorite wholesaler for title mix and price information.
View your online order
Click the link below to view the items that are in your current online order.